3. With average download speeds of 132Mbps, our M125 Fibre Broadband is one of our cheaper options. Extremely poor broadband service. 9mb. Shop Mobile Plans . Cancelling Virgin Media broadband over the phone. The issues you read about are related to customer services, of course, nobody ever, ever posts to say that the service they received from VM was 'acceptable' or what they expected. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. Hi All, For the past week broadband speeds have been slow. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. 0. Ways to make your internet speed check more accurate Use Speedtest on all your devices with our free desktop and mobile apps. 98. Check with your provider to see if it’s fit for purpose. Stream from Virgin Media ; Broadband speed test ; Broadband postcode checker ; Refer a friend ; Mobile deals . Step 1: Run our speed test on a smartphone, tablet, or laptop connected to your Wi-Fi network while standing next to your router and record the speed test results. What Is Flow Internet Speed; Optimizing Your Virgin Media Internet Speed. The download, upload and ping test will be performed to the closest server available near your location. 100. Measurements conducted by Ookla, the company behind Speedtest. Change channels to avoid clashes with neighbours and so on. Origin 36Mb~ + phone. Virgin Media offers speeds up to 1000Mbps with its Gig1 service. Multiple broadband speed tests over time can show if and when speed fluctuates. Step 5. 168. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. After some help, I’m on a 1gb package with the SH4. Close all other browser tabs, windows and apps. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. Switching to a package with a higher speed limit will likely see a significant increase in your speeds. Let us see what they indicate. Troubleshooting your Virgin Media router If the Super Hub / Hub 3. £29. Very fast Broadband that's Download speed only 200MBS but only 12MPBS upload Should be uniform 1:1 but Virgin Media are way too tight fisted to offer this. Virgin Media is known as the fastest major broadband provider in the UK. Virgin Stream hub offering money-back for. We have three different kits to choose from, depending on what you’re after, and they’re available from just £35 plus £7 p&p. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Available with M50 broadband or faster. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies,. The last speed test was carried out by the Virgin speed checker. M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. The UK’s most popular channels, Catch Up services and built-in apps, in one place. To run the scan, simply connect to your Hub. See where this Helpful Answer was posted. What is Good Upload Speed: 5 Mbps or higher. On 02/08/23 my - 5389855. You can check WiFi speeds to your Hub and devices, manage all your WiFi Pods, tackle common WiFi hiccups, get expert help and loads more, all in one. I’ve checked the splitter and it’s rated 5-2000 so think that’s a ‘newer’ splitter. Rise Broadband Speed Test. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Check My Broadband Speed Checker Virgin Media broadband speed checker At CheckMyBroadbandSpeed. Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (15. There will be multiple options to select from once you are connected, including one that asks “If you’re thinking of. And so, for average-sized households needing to be online at the same. Further exclusions & legal stuff apply. £8p/m extra or included with Gig1 or Volt. To find out if Virgin Media is available in your area you can use our postcode checker tool below, to search and see which Virgin Media broadband and TV packages you can get. Download the free Connect app for iOS devices. over 3. 93Mb 57. It works with the UK’s fastest broadband services, including Virgin Media, BT and fibre. What do the broadband speed test results show? This internet speed check includes your download speed test results, upload speed, jitter and latency times, giving you an accurate overall picture of how fast your connection was to your device during the test. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Remove any unwanted software that may have been installed. Up your average download speed to 362Mbps for 4K. Gig1 Fibre Broadband will future-proof and bring harmony to your home. But faster, full-fibre networks like SIRO with speeds of up to 2,000Mbps are being rolled out all the time. *. Obviously, you can run a WiFi test to check what speeds you’re getting around your home. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). You can even reboot your Hub from the comfort of your sofa. For 1mbs connections the average download speed is 800kbps whereas the upload speed is 220kbps, for 2mbs 1600-1700. ronierossetto. 5Gbps ethernet card" on Amazon. TV;. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. The server then receives a modest number of data files from your device. Download Test: Measured in Mbps the download speed of your internet connection tells that how quickly your device downloads data. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. Faster Virgin Media broadband. Simply tap ‘Start’ to run a speed test and get an accurate reading of your broadband. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. Further exclusions & legal stuff apply. You can check the estimated speed to your property prior to purchasing. Search "2. When i do a speed test on testmy. It gave me 266. Step 4. £8p/m extra or included with Gig1 or Volt. Multiple broadband speed tests over time can show if and when speed fluctuates. M125 fibre broadband. 2 days ago · Speed Test (check your broadband speed instantly using the most accurate UK based speed test) Broadband Quality Monitoring. Up to 3 WiFi Pods if needed. £22. You should be aiming for 60 dBm if you’re an average user, and 50. Cretinous cunts. To run the scan, simply connect to your Hub. Email. 50 a month if you receive Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance or Income-based. Open the Run console by pressing the Win + R hotkeys. On Virgin Media cable services this is likely to always be the case, as their lines are rated to be. Upgrade your existing broadband; Broadband Speed Test; Packages. Use our Which? provider rating, based on feedback from real customers, to compare and choose with confidence. I've rebooted the router, pinhole reset it and nothing. Add the additional booster. The issues are present on wired and wireless devices. net will determine the best. 10. From £ 38 a month. Broadband speed boost: Virgin Media broadband speed boost to the next available level (if you don’t already have the fastest speeds in your area) Double data: Double data on. e. Problems with your Virgin Media email - you are not alone UPDATED. Check our crowdsourced data. If you have a Virgin Mobile handset or SIM card, see our guide on how to cancel your Virgin Mobile service. Simply tap ‘Start’ to run a speed test and get an accurate reading of your broadband. 0. Gig1 Fibre Broadband – average download speeds of up to 1,130Mbps. 00 a month (down from £142. • Connected with many devices at the same time and doing multiple tasks at the same, may impact the internet speed, such as Streaming 4k Ultra high definition video, Large Files Download, gaming, etc. Virgin Media is a large internet provider in The United Kingdom, and we have seen broadband speeds as high as 4,427 Mbps from Virgin Media's coverage area, and most of their users see real-world internet speeds in the. Phone. Upgrade your existing broadband; Broadband Speed Test; Packages. No issues in the area according to online checks and when. Download Speed. What I am keen to know Is whether speedtest app showing the wireless speed. It is measured in megabits per second (Mbps). In the last week or so, the speed has dropped to < 100Mb. You only did half of what they said! Thanks for that clarification, I did ask for details of the alterative equipment. Cost = 3 Months FREE. There can be a number of factors on why the speed test result was lower than expected. on 03-05-2023 10:59. The Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to – perfect for when it’s the kids’ bedtime. My Virgin Media App is the easiest way to manage your Virgin Media account on the go. Step 2: You should. Available with M50 broadband or faster. Once you've done the test, we'll be able to tell you your download speed and your upload speed, measured in Mbps (megabits per second). Customer score. For its M50 54Mb broadband package, Virgin Media states an average upload speed of up to 5Mb. Virgin Media achieved the fastest in-home WiFi results with 90th percentile speeds for upload and download giving us a winning score of 93. This is 50% of the advertised internet speed for your broadband service on the date you placed your order. However, for the ideal gaming experience, broadband speeds of 100 Mbps or above will allow lag-free 4K gaming, support multiple connected devices, and enable smooth multiplayer experiences. Virgin Fibre Areas only. Usage allowance = Unlimited. My WiFi speeds are regularly dropping on the weekend to unacceptably slow levels - I pay for the 125MB fibre package, and when I test the speed after struggling to load basic websites on WiFi via a laptop, I'm getting speeds. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneInstead, the fibre cables go all the way into your home, bringing you very high download speeds of up to 1Gbps (1000Mbps). 5 out of 5 overall Virgin Plus | 100Mbps plan | $49—$60/month—Premium high-speed internet serviceBT has a relatively high rate of customers needing to raise issues to Ofcom about the service they receive; 79 per 100,000 subscribers lodged complaints, compared to 51 per 100,000 for Virgin Media. Their network covers over 15 million UK homes and is able to provide ultrafast. Using the Speedtest. The Power light illuminates, and the connection network light will start to flash amber. Find out if you're getting the superfast or ultrafast fibre Virgin, Sky, BT, EE, PlusNet and TalkTalk and other providers promise on your. Test your upload and download speed to find out whether you're getting the best. Hub 3, Hub 2, Hub 2ac and Hub 1 - Test broadband speed. £8p/m extra or included with Gig1 or Volt. Boost the WiFi signal in your home by changing your router placement and adjusting settings to maximize signal strength. Free downloads are available to all new and existing customers. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. ** I work for VirginMedia but all opinions. • Connected with many devices at the same time and doing multiple tasks at the same, may impact the internet speed, such as Streaming 4k Ultra high definition video, Large Files Download, gaming, etc. After sorting the hardware, I then went back to check my speeds on various speed tests; speedtest. RCN Speed Test. Switched. However, I have a hub 3 in modem mode, and I can't get wired speeds above 180-190Mbps. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi. What. Cox Communications Speed Test. 19mb & the proof. Download Test: Measured in Mbps the download speed of your internet connection tells that how quickly your device. Adding an Extra Booster. Once done we can comment. £28 a month for 18 months, standard pricing thereafter (currently £45). com provides two different latency measurements for your internet connection: “unloaded” and “loaded” with traffic. A step up from M50 brings you to Virgin’s M125 package, with average download speeds of around 132Mbps. and tells you of more local issues down to street cab/ postcode level. Download speed is most relevant for people who are consuming content on the Internet, and we want FAST. Also have a look at setting up a ping monitor (thinkbroadband. Or you may be quicker than average! You won’t be involved the whole time. I contacted Virgin by phone, but really got zero info regarding the issue, except for call back in 24 hrs. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. Try to use your device where it has a clear line of sight to your modem. And then, you will uncover your jitter, latency, upload speed, download speed, and your ISP name and location. Gaming and SD streaming by multiple people will need at least 50Mbps. Test Upload Speed: The upload internet speed test is comparable to the download internet speed test. The best times to game online or make big downloads, for example, would be when connection is fastest. Multiple broadband speed tests over time can show if and when speed fluctuates. Further exclusions & legal stuff apply. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. After a test with Ookla, they are suggesting that my upload speed is 0. Packages;. It's such a useful link that it's on every page of the Community! 2. If the power button is flashing amber, your hub is in recovery mode. With an average download speed of just over 76Mbps up from 72Mbps in 2022, Ireland currently ranks 43rd in the world for speed according to Cable. 11Mb 44. Test your Wi-Fi speed at peak hours and non-peak hours and compare the results. This represents these nations’ early investments in fibre broadband. If you’ve requested an upgrade, you’ll receive a new Virgin Media WiFi Hub in the post. FAST. At least 30Mbps download speeds in every room or £100 one-off credit. TiVo. Email may not be used as much as it used to be by people due to the number of messaging apps now available, but with a good many 2 factor authentication systems wanting to send you an access code via email, there will be Virgin Media customers getting frustrated today. YouTube usually denotes 480p to start off with now also. You can easily connect 10+ devices at the same time. Virgin Media has just released some vital advice about its router and users would be wise to take note as it could help stop the stuttering. Step 2. 104Mbps average upload speed – 6x faster than the UK’s average upload speeds. User reports indicate no current problems at Virgin Media. How to test my download and upload speeds? Running a Virgin Media broadband speed test is easy. Find out if you're getting the superfast or ultrafast fibre Virgin, Sky, BT, EE, PlusNet and TalkTalk and other providers promise on your desktop or mobile. Virgin Fibre Areas only. Virgin Media provides broadband to many cities in the UK, and are. For lone dwellers, M125 should support online gaming, and streaming on multiple. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. First, check your Virgin Media Speed Test. ExpressVPN — Best Overall Virgin Media VPN With Superfast Speeds for Uninterrupted Connections. I bought a. Mobile and Tablet offers . ADSL is the most widely available connection, which also offers the slowest download speeds, around 10-30Mbps, on average. TestMy. Uk. It allows you to game online, stream in 4K, and video chat, all at once. In the search box, type ncpa. Virgin Media ranks 20th, with 77% of speed test results above 50 Mbps. com, samknows, which, thinkbroadband, etc, etc. Sky’s 145Mbps is available for £30 per month for 18 months. 0 is really important so that you get the best wireless signal – and our fastest ever wireless broadband. 168. I've just upgraded to the 600Mbps package, since Gig1 isn't yet available in my area. Slow speed during peak hours will confirm signal congestion is reducing the speeds to your device. This is an activity where upload speed is as important, if not more so, than your download speed. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. Packages; Broadband and TV; View Broadband deals; Upgrade your existing package. Use the Connect app to check the. How fast you go depends on how you’re connected to the internet. Our front room goes from 0 to 15mps. So since getting Virgin back in July of last year, lots of issues (intermittent and complete outages), constant issues in NW3, the most unstable Internet I have ever had! Anyway, have the M350 package, did few speed tests, was only getting 50-80Mbps, uploads were around 32Mbps. Price includes line rental (£19 a month). Finding a happy home for your Super Hub / Hub 3. Virgin Media Gig1 Fibre Broadband (avg 1,130Mbps) vs UK average speed 8-10pm (69. 1 (Modem Mode users will need to go to 192. Hi All, I recently upgraded my Virgin Wifi from 500mbps to 1gb. Therefore, the speed shown will not. Our free online internet speed checker tells you how fast your broadband is, giving you an accurate reading of the speeds you’re currently getting * . 168. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. Broadband speed statistics found those with speeds in excess of 1GB typically. filter. 1Gb. If you have a cordless phone, check your phone manual to see if any of those options apply and may help. 50 p/m + Free Setup. Our M250 Fibre Broadband is more powerful than standard 200Mb broadband (its average download speed is faster by 64Mbps). Up to 3 WiFi Pods if needed. So i know Virgin Media have the policy that if your broadband speed is below 50% of your guaranteed download speed, you have grounds to get - 5325151. Check our crowdsourced data. Account - Mobile. (18 month contract applies) 108. Packages; Broadband and TV; View Broadband deals; Upgrade your existing package; TV. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. 4Mbps in March 2023. When you get 1 or 2 Gig internet, your internet speeds have the capability of 1000-2000 Mbps. Number of inclusive HD channels depends on package. Consider using a wired connection during peak hours to improve your speed. Get more information on the advertised Virgin Media broadband speeds here. Further exclusions & legal stuff apply. We deliver our broadband via a dedicated fibre cable, so there’s no need for a phone line when installing our broadband. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 500–1,000+ Mbps. download speed, upload speed, ping speed and jitter speed . By calling 0800 064 3777. Upload: How fast your connection uploads content back to the web. 15 if we don’t turn up on the promised day of an. Very fast. Solved: I've been a Virgin Media customer for a while on the Ultimate Oomph package, with a broadband speed of 600 mbps. While it’s a lot faster than superfast fibre, it’s not technically ‘full fibre’ either. £8p/m extra or included with Gig1 or Volt. If you're unsure about whether you really do need the higher speeds, check out our guide to what broadband speed you might need for your household. I'm really pleased to hear that your Hub has arrived and you're now receiving your new speeds. At Virgin Media, we offer a range of broadband speeds and packages, from our M125 fibre broadband, to our fastest Gig1 Fibre broadband, which provides average download speeds of 1,130Mbps (the most widely available gigabit broadband in the UK). Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. 99 per month. net using a computer browser or download the speedtest. £8p/m extra or included with Gig1 or Volt. 1, login and navigate to the 'Connected Devices' section. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. Excludes broadband faults and broadband network outages. hi there, any help would be great, ive been trying to figure out for ages why my internet is so slow during the day. Up to 3 WiFi Pods if needed. This test is more relevant to assess real Internet connection quality. net checker said 141. Virgin Media M250 Fibre Broadband Only 264Mb Avg. 100. Intermittent broadband connectivity and speed. Editor’s Choice Try Risk-Free for 30 Days. Speed never gets abve 9mps upload speed and is generally 0-3mps. 1 router mode or 192. To ensure you get the best results follow the tips below: Connect the router to your device using an Ethernet cable. Entertainment brought together. When you click the “Show more info” button, you can see your upload speed and connection latency (ping). The claim. Go even faster than M250. BT Broadband: The best for speed outside Virgin’s network. The internet speed test result displayed on the screen basically has four components i. That way, you avoid the complications of your 1Gbps LAN ports and any in-home interference, such as poor Wi-Fi, that may distort your results, and lets you see the speed you're getting to your home. Further exclusions & legal stuff apply. It’ll search for and fix any corrupted files on your computer and gently nurse it back to. Check your broadband speed. e. At Virgin Media, we offer a range of broadband speeds and packages, from our M125 fibre broadband, to our fastest Gig1 Fibre broadband, which provides average download speeds of 1,130Mbps (the most widely available gigabit broadband in the UK). Broadband and sim – Also known as our Volt bundles – get Virgin Media Broadband and an O2 sim, with double the speed and data thanks to Volt benefits Broadband for low-income families – Get broadband from £12. 50 a month if you receive Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance or Income-based. Black Friday sale ends on 27th November. 99/m. Turn it on. You should be able to access your HUB on 192. In comparison, 48% of BT speed test results scored above 50 Mbps. Then use the test below to see if the issue is at the Hub or device. Check out our broadband deals for plans with speeds of up to 1GB and our fastest ever wifi with our new fibre box. Once the test begins click on: Run full test to see all the stats. With the Broadband Finder Speed Test, we can give you a more accurate idea of how fast your broadband is operating at and we measure both download and upload speed. Ofcom has opened an inquiry into Virgin Media following complaints that they are not complying with regulations allowing customers to leave or switch providers. I switched my phone to the hub this afternoon as requested. Optimizing your devices’ settings, such as updating your device’s software, clearing the cache, and resetting your device, can also help to improve your Virgin Media Wifi signals. Boot the PC into Safe Mode + Networking and re-try the speed tests. Latency is the time it takes for a piece of information (a 'packet') to get from our servers to your broadband connection, and back. Black Friday sale ends on 27th November. Virgin Fibre Areas only. Easily measure your Virgin Media connection's download, upload, and ping rates for optimal online performance. Why you need to test your Virgin Media Internet speed? If any issues or data is buffering, then you have to check your internet speed. Further exclusions & legal stuff apply. published Thu 20th Jul 2023 read time 4 min SHARE Whether you’re streaming a film or presenting your quarterly results over Microsoft Teams, a fast, reliable broadband. Today i used 3 different speed checker website & got 3 different results. If you're not getting the results you expected, we'll help you troubleshoot any issues with your Wifi so you can really get the most from your broadband. There’s a network fault in your area. Available with M50 broadband or faster. • Connected with many devices at the same time and doing multiple tasks at the same, may impact the internet speed, such as. Virgin Media Gig1 Fibre Broadband (avg upload speed 52Mbps) vs UK 24-hour average upload speed (9. To cancel your Virgin Media services, you can contact Virgin Media on 0345 454 1111 or through a page on their website. 5 or more heavy internet users. Get these exclusive benefits for being with both Virgin Media and O2. , • Restart the Modem, ensure that the cable is properly connected. Test your broadband speed with the. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. Options. Origin does offer quite the saving over Virgin here, and on this occasion even faster speeds can’t really be said to compensate - Origin’s fastest ( 67Mbps) package also comes in cheaper than M50 at £26. Upload Speed. We've reviewed all popular broadband providers including BT, Sky and Virgin to help you save money and find the best broadband provider for you. ive got the hub in modem mode as i use google nest wifi for better wifi, although the tests ive. Excludes broadband faults and broadband network outages. I've recently upgraded to a hub 4 which I thought would solve this issue but it has not, my Speed is dramatically slower on my PC than it is on all my other devices, I have ran a speed test on my PC and my phone when they are right next to each other. In the WiFi Properties dialog, go to the Networking tab, select Internet Protocol Version 4 (TCP/IP4), and click on Properties. The speed of internet connection you enjoy with unlimited broadband largely depends on whether your provider uses ADSL (asymmetric digital subscriber line), cable or a fibre optic connection. Today we offer four multi award-winning services - fibre broadband, TV, mobile and home phone. com link then unfortunately it does a test to the device & isn't incredibly accurate in comparison to the real speed they have on the Hub 4. 1) you’ll find a guide on the VM forum of what they should be. Virgin Media employs around 12,000 people directly in the UK and is part of. or even erase it completely. My Virgin Media makes managing your account easier with all your information in one place. Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (15. Step 1: Look at the back of your modem. Once the test finishes, you'll be shown some stats on your upload speed, download speed and latency. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. For some tips to boost WiFi signal, visit our blog for more recommendations. – then £45 per month. Access your bills, diagnose faults and manage your package. Open a browser and type Select a Host ISP or let it choose the optimal ISP automatically. The virginmedia. Try in 2 places. So you can easily average speed. Virgin Media is famous for its fast internet speeds. Select Modem Mode on the left hand side of the screen. Further exclusions & legal stuff apply. LegalWelcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Check response time, download and upload speeds. ovh. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. TestMy. £97. To run the scan, simply connect to. uk. How to change your Virgin Media WiFi password on a Virgin Media Super Hub 1, 2, or 2ac? Virgin Media Super Hub 2ac. VM Wifi is now “guaranteed” to 20 Mbps/room it’s now called…. Fab Fibre Broadband. The Internet Service Provider (ISP), has just announced the launch of new technology that is fully capable of. Published. Router is already connected to pc via cable and is just inches away from each other,still getting 60-80 mps as having just checked. If. Online exclusive. For instance, Wi-Fi is slower than a direct connection via Ethernet. 18 month contract. Our fastest, most reliable WiFi ever, due to enhanced WiFi signal from Hub. 1 into the address bar of your browser. View FAQs >. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Every single device through Wi-Fi seems low speed to what I was expecting. At least 30Mbps download speeds in every room or £100 one-off credit. Step 1: Run our speed test on a smartphone, tablet, or laptop connected to your Wi-Fi network while standing next to your router and record the speed test. Use a paperclip to press and hold the button for at least 10 seconds until lights flash.